Shipping Policy
Bringing elegance to your doorstep with secure and reliable delivery across India.
Your Order Journey
1. Order Placed
A complimentary confirmation is sent immediately to your email and WhatsApp.
2. Processing
Your jewellery is meticulously inspected, polished, and securely packaged.
3. Dispatched
Your order leaves our facility. A live tracking link is dispatched to you.
4. Delivered
Arrives safely at your doorstep within the estimated 3 to 5 business days.
Delivery Coverage
We ship reliably across all serviceable pin codes in India.
Business Days
Estimated delivery timeline once your order has been successfully processed.
Order Tracking
Stay updated with real-time tracking alerts via Email and WhatsApp.
Shipping Conditions
Secure Packaging
Every Orviana piece is shipped in secure, unbranded outer packaging to ensure the safety and discretion of your luxury purchase during transit. Inside, your jewellery is beautifully boxed and ready for gifting or personal use.
Delays & Exceptional Circumstances
While we strive to deliver all orders within 3 to 5 business days, occasional delays may occur due to public holidays, extreme weather conditions, or unforeseen logistical challenges in certain regions. We will proactively keep you informed if any such delays arise.
Address & Receiving Orders
Please ensure your shipping address, including the pin code and contact number, is completely accurate before placing your order. To maintain security, our delivery partners may require a signature or an OTP upon delivery.
Need Delivery Assistance?
Our concierge team is here to help you track your shipment or resolve any delivery queries.
